Shipping and returns
Products purchased will be delivered to the shipping address specified by the customer.
Always specify a phone number for any communications or fax or email. (Delivery time within 15 / days. Working).
The tax code and or VAT are essential for billing, without this data the goods will not start.
Shipments, unless otherwise agreed, will be made by transporters defined by DucatiParts.it or its delegate. In this case, and only when 'charged with shipping, the goods travel at our risk.
In case of theft / loss DucatiParts.it. It agrees to send a new product and, if the same were to be unavailable and / or exhausted, propose 'a different product, but with equivalent, with right' for the client not to accept this new product and request the issuance of note credit relating to the product.
Assuming that the carrier is responsible in any way by the customer, DucatiParts.it not be 'responsible for the loss and / or damage of the product from the moment the goods are delivered to the carrier at its stores.
The delivery time, only and 'approximately 6/8 working days from the date of the order, the same potra' change for reasons of force majeure or because of traffic conditions and of the road 'in general or by action of the Authorities '.
The delivery, unless otherwise agreed in writing between the parties, will take place 'during office hours: from 8.30 to 12.30; from 15.30 to 19.30, every day, except holidays, from Monday 'Friday'.
The customer 'responsibility to check that the package is intact and undamaged. After checking, the customer must accept delivery.
Shipping costs include the costs of management and packaging and postage. The operating costs are fixed, whereas transport costs vary depending on the total weight of the shipment. We advise you to group your items in one order. We can not group two distinct orders performed separately, so shipping costs will be charged for each of them. Your package will be sent at your own risk, but special attention is paid in the case of fragile objects.
Boxes are amply sized and your items are adequately large well protected.
In the event that the package represents the visual abnormalities compared to the above stated, the customer will complain directly to the carrier, does not collect the goods and send us an email through the website or a fax to DucatiP
